CTS focuses on use of defensible, discreet and robust video collection of passenger and vehicle movements

video surveys

The fact there were no real questions about the content of the survey was a testament both to the thoroughness of your report - as one of the councillors commented on - and your explanation to the committee …
Watford Council
Licensing Dept.

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Hackney Carriage & Private Hire Research

CTS offer a full range of Hackney Carriage & Private Hire research services, including Unmet Demand studies, rank operation reviews, licensed vehicle mystery shopper surveys, fare modelling, fees reviews and expert advice on all taxi related issues.

Led by Ian Millership, one of the country’s acknowledged foremost experts on taxi consultation, we continue with every new project to develop and innovate whilst ensuring conclusions remain to an industry leading standard.

CTS are one of the only companies in the country who are able to carry out hackney carriage unmet damand surveys - our surveys are in depth and rigorous, and include:

  • Rank observations, carried out by mast mounted video camera to reduce visibilty to the trade, and allow future interogation of the recordings
  • Consultation with the public, trade, key stakeholders and other interested parties
  • Statistical comparisons with other licensing authorities and accross the trade
  • Expert advice on all aspects of the survey process
  • Surveys carried out by experienced, well trained staff to get the best possible results
  • Clear accurate results delivered ahead of agreed deadlines, with incisive & in-depth analysis

Get in touch now for more information on how we can make your Hackney Carriage Demand Survey go more smoothly than you ever thought possible - Contact Ian Millership direct on 07976 344254 or email ian.millership@ctstraffic.co.uk. Download our taxi surveys brochure here for more details.